ServiceCall

This is a system designed to make it easier for you to use shops and services it is installed at The Lanes Shopping Centre Car Park. You simply aim a small infrared transmitter to activate a  receiver and someone will come to assist you.
Click here for more details

Special Parking Facilities

Accessibility parking bays for blue badge holders only are on level 2 and level 1 of the Debenhams side of the car park.  Parent and Child bays are on Levels 1, 2 and Level 1 of the Debenahms side of the Car Park.

The Safe Child Scheme

This scheme aims to reunite children who have become separated from their parent/guardian whilst in the City Centre. Centre management, Security, Cleaning staff and retailers have received training on how to deal with lost children. Look for the 'Safe child' logo that will be displayed in the windows of participating retailers or pick up a leaflet from the Information/Lottery Kiosk.

Shopmobility

This is a free service providing manual and powered scooters, it is located on level 2 of The Lanes Shopping Centre Car Park it is open Monday to Friday from 10 am until 4 pm for further details please call 01228 625950. 
Alternatively you can email
shopmobility@carlisle-city.gov.uk